FAQ On Paintless Dent Repair

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A: PDR is otherwise known as paintless dent repair. This is a process used by technicians to remove small dents from the vehicle without having to use paint or filler on the vehicle. The technicians apply pressure and leverage to the backside of the panel and massage or work the dents out keeping the very valuable factory paint intact. There is no sanding, or body fillers or painting involved. It is the fastest, efficient, most cost effective method of removing hail damage or other small dents.

A: JTM specializes in Hail Damage, parking lot damage – door dings, golf ball and baseball impacts. Our ability to remove a dent is determined more by how sharp or how deep it is and where it’s located, rather than how large. As a general rule of thumb – if a dent involved any moving vehicle, it will probably require a conventional body shop because of the excessive stretch and body line damage, but bring it in and we can let you know if we can help you and give you an honest and free estimate.

A: What many people perceive as a chip or a scratch is often just an abrasion from what ever had impacted it. These can usually be polished or rubbed out when we remove the dent. If the paint is chipped down to the primer or steel, removing the dimple or dent and applying factory touch up will make for a very acceptable repair, and is much better than repainting the entire panel.

A: PDR done successfully will not damage the paintwork, modern day motor vehicles are coated with high tech laminates, giving the technician a fair amount of movement before they damage the paintwork.

A: The number one advantage is that there in no filler used, meaning the original factory finish remains intact. The vehicles value will not diminish because it was damaged and then repaired. Other advantages are quicker repair times, less disassembly, and smaller repair costs.

A: We take a great deal of pride in our ability to reach most dents with out drilling or “Manufacturing Access”. If however such a procedure is required – rest assured, you will be contacted first and it will be handled professionally; sealed or plugged and guaranteed not to cause problems.

A: There is about 5% of the vehicle that is inaccessible – we need an air gap between panels in order for us to use our tools.